Among the most famous social networks currently available in the market, Facebook offers endless options for achieving distraction in a variety of ways, such as browsing publications, chatting with friends wherever they are, and playing games. At the moment, the application has a market.
Businesses and those who sell their products will find this section of Facebook extremely helpful. Therefore, we will provide you with information on how to use this Facebook tool as well as how to view the hidden information.
What is the purpose of the Hidden Information statement on Facebook Marketplace?
A marketplace is a Facebook site where users can create a business to promote a product or sell items. It has several features that will help you develop and attract more customers. If you activate it, it can be used from a computer or a phone.
The Hidden Information statement appears in the publications of the products, which protects the personal information of the seller by hiding telephone numbers, the identity card, email address, or other important information.
In this reason, it comes out this statement. The bad thing about it is that it can upset customers, as they will want to know more information about the buyers, verify if it is reliable or not, and this can be annoying for some users.
This is not a problem, rather it is a security measure adopted by Facebook to protect your information if you prefer not to share this information.
How to view the Hidden Information?
In order to view this ad, it is recommended that you write directly to the buyer, in order to get all the information you need. The seller, on the other hand, will have to answer these questions; however, he can use automatic responses, which will allow the buyer to receive a quick response.
You will need to enter the Facebook application, find the publication for the product where the Hidden Information statement appears, press “Share”, select “Copy link”, then click “Google Chrome”, paste our link, wait for the page to load, and you are presented with your desired information.
Due to the fact that the Facebook application is the one that gives you the security of hiding your personal information, when entering through your browser this statement is removed, allowing you to see all the information of the seller.
The seller should change the description as soon as possible if they see this message when they publish an item. This will prevent the message from being seen by buyers.
Recommendations for preventing Hidden Information
It is only responsible for hiding information. If this error occurs, it will be caused by the influence of the seller and the information that is public. Follow the following recommendations to prevent the statement from appearing:
Do not publish a phone number, if you want to add one, specify it without words (WhatsApp, and phone). Another way would be to insert a special character, such as a period; you could still enter the number in parts.
Facebook application to use marketplace
Please do not post your emails publicly, or you can add them in parts, but do not publish any addresses. The best way to handle this situation is to give it to your clients privately, i.e., via Messenger.
Furthermore, you can state at the time of publishing that customer data will be provided to customers who inquire about the product on Messenger, which will avoid this statement, as well as avoid inconveniences between your buyers. Alternatively, you can make an image, where you can deposit all the information.
If you want to make your own publications without errors, the best thing you can do is update Facebook to the latest version. You can also look at other posts on Marketplace and learn from them. Therefore, you will see all the new features offered by this application, as well as the progress of your publications.